Privacy Policy

1. Introduction

AV Mobile Notary ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

This policy complies with the California Consumer Privacy Act (CCPA), California Civil Code Section 1798.83 (Shine the Light law), and other applicable California privacy laws.

2. Information We Collect

Personal Information

We may collect the following categories of personal information:

• Identifiers: Name, address, phone number, email address
• Commercial Information: Records of services purchased or considered
• Internet Activity: Website usage, IP address, browser type
• Geolocation Data: General location for service delivery
• Professional Information: Business contact information if applicable
• Document Information: Types of documents notarized (not content)

Sensitive Personal Information

As a notary public, we may collect sensitive personal information including:

• Government-issued identification numbers for identity verification
• Signatures and thumbprints as required by California notary law
• Information contained in documents being notarized

3. How We Use Your Information

We use your personal information for the following business purposes:

• Providing notary services and maintaining notarial records as required by law
• Scheduling appointments and communicating about services
• Processing payments and maintaining business records
• Complying with legal obligations and regulatory requirements
• Improving our services and website functionality
• Marketing our services (with your consent where required)
• Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• Legal Requirements: When required by law, court order, or government request
• Service Providers: With trusted third parties who assist in our operations
• Business Transfers: In connection with a merger, sale, or transfer of assets
• Consent: When you have given explicit consent
• Protection: To protect our rights, property, or safety, or that of others

We do not sell personal information to third parties for monetary consideration.

5. Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions (such as notarial records required by law).

Right to Correct

You have the right to request correction of inaccurate personal information.

Right to Opt-Out

You have the right to opt-out of the sale or sharing of your personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical notarial records
• Encryption of electronic communications and data
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure disposal of records when legally permissible

7. Data Retention

We retain personal information for different periods depending on the type of information and legal requirements:

• Notarial Records: 10 years as required by California Government Code Section 8206
• Business Records: 7 years for tax and business purposes
• Marketing Information: Until you opt-out or request deletion
• Website Data: As long as necessary for legitimate business purposes

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.